Contact
Contact Information
Strata Manager
For questions about your strata account, maintenance requests, or strata documents, contact your strata manager directly.
Colyvan Pacific — Nanaimo Office Phone: 250-754-4001 Address: 4488 Wellington Road, Nanaimo Office hours: Monday to Friday, 8:30 a.m. to 4:30 p.m.
After-Hours Emergency
(250) 754-4001 please follow the prompts
For urgent issues involving common property — water main breaks, road hazards, or other infrastructure emergencies.
Strata Council
For general questions, bylaw inquiries, or committee matters.
Community Discussion
Join the Long Lake Heights private Facebook group for neighbourhood news, lost and found, and community updates.
Owner Portal
Access your account, pay strata fees, submit maintenance requests, and view strata documents through the Colyvan Pacific owner portal:
Real Estate Transactions
Form B and Form F certificates can be ordered through eStrataHub (operated by Dye & Durham) — the system used by lawyers, notaries, and realtors during property sales.